Re: [rdo-users] [TripleO] Undercloud unreachable

Helllo Folks, I am still waiting for some assistance from this group. Really cannot proceed without that.

Best Regards, Ashish Kurian On Mon, May 4, 2020 at 6:44 PM Ashish Kurian <ashishbnv(a)gmail.com&gt; wrote: > Hello Folks, > > For my previous question to the mailing list, Arkady was able to figure > out the exact error message that was being generated in the logs. I am > forwarding my email conversation with Arkady so that all the information is > collected in the email. > > Additionally I am attaching the undercloud logs collected using the > LogTools utility with run mode 8, if required. > > Can anyone in this list, help me with identifying what is wrong with the > template and where can I locate this template to take a look into it? > > Best Regards, > Ashish Kurian > > > ---------- Forwarded message --------- > From: Arkady Shtempler <ashtempl(a)redhat.com&gt; > Date: Mon, May 4, 2020 at 4:23 PM > Subject: Re: [rdo-users] [TripleO] Undercloud unreachable > To: Ashish Kurian <ashishbnv(a)gmail.com&gt; > > > Hi Ashish! > > I was able to find these Errors (these are nor related to SSH problem > that you have, but indicates on some FATAL error in used templates) in > *builder-undercloud.log* > > ~~~~~~~~~~~~~~~~ > /home/ashtempl/zahlabut/home/stack/builder-undercloud.log > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > 2058- Updating : linux-firmware-20191203-76.gite8a0f4c.el7.noarch > 273/629 > 2059- Installing : kernel-3.10.0-1127.el7.x86_64 > 274/629 > > *2060:grubby fatal error: unable to find a suitable template2061:grubby > fatal error: unable to find a suitable template* > 2062- Updating : libreport-filesystem-2.1.11-53.el7.centos.x86_64 > 275/629 > 2063- Updating : mdadm-4.1-4.el7.x86_64 > 276/629 > 2064- Updating : 1:libguestfs-1.40.2-9.el7.x86_64 > 277/629 > 2065- Updating : 1:python-libguestfs-1.40.2-9.el7.x86_64 > 278/629 > 2066- Updating : fence-agents-all-4.2.1-30.el7.x86_64 > 279/629 > 2067- Updating : 2:docker-1.13.1-161.git64e9980.el7_8.x86_64 > 280/629 > 2068- Updating : conntrack-tools-1.4.4-7.el7.x86_64 > 281/629 > > > > 2421-No '/dev/log' or 'logger' included for syslog logging > 2422-No '/dev/log' or 'logger' included for syslog logging > > *2423:grubby fatal error: unable to find a suitable template2424:grubby > fatal error: unable to find a suitable template* > 2425- Verifying : 10:qemu-kvm-common-ev-2.12.0-44.1.el7_8.1.x86_64 > 1/629 > 2426- Verifying : 1:grub2-tools-2.02-0.81.el7.centos.x86_64 > 2/629 > 2427- Verifying : certmonger-0.78.4-12.el7.x86_64 > 3/629 > 2428- Verifying : boost-program-options-1.53.0-28.el7.x86_64 > 4/629 > 2429- Verifying : dracut-config-rescue-033-568.el7.x86_64 > 5/629 > 2430- Verifying : libvirt-daemon-driver-qemu-4.5.0-33.el7.x86_64 > 6/629 > 2431- Verifying : 1:libguestfs-1.40.2-9.el7.x86_64 > 7/629 > > > > 1780- Updating : ipa-common-4.6.6-11.el7.centos.noarch > 3/629 > 1781- Updating : setup-2.8.71-11.el7.noarch > 4/629newaliases: warning: valid_hostname: invalid character > 40(decimal)...<--LogTool-LINE IS TOO LONG! > *1782:newaliases: fatal: unable to use my own hostname* > 1783- > 1784-warning: /etc/shadow created as /etc/shadow.rpmnew > 1785- Updating : 32:bind-license-9.11.4-16.P2.el7_8.2.noarch > 5/629 > 1786- Updating : > subscription-manager-rhsm-certificates-1.24.26-1.el7.c 6/629 > 1787- Updating : ipa-client-common-4.6.6-11.el7.centos.noarch > 7/629 > 1788- Updating : 1:grub2-pc-modules-2.02-0.81.el7.centos.noarch > 8/629 > 1789- Updating : libvirt-bash-completion-4.5.0-33.el7.x86_64 > 9/629 > > BTW - maybe you can try to run LogTool > <https://github.com/zahlabut/LogTool> you need to run mode number 8, I > mean: > 8) - Export ERRORs/WARNINGs from Undercloud logs > Actually it's very simple to use this tool, you just have to clone it to > your Undercloud host and to start PyTool.py > > Thanks! > > On Mon, May 4, 2020 at 5:05 PM Ashish Kurian <ashishbnv(a)gmail.com&gt; wrote: > >> Hello Arkady, >> >> Please find the two set of log files. >> >> Just to make your analysis easier, the quickstart is failing at the >> playbook : >> >> TASK [Gathering Facts] >> ******************************************************************************************************************************************************************************** >> task path: /home/ashish/.quickstart/playbooks/quickstart.yml:67 >> >> Best Regards, >> Ashish Kurian >> >> >> On Mon, May 4, 2020 at 3:50 PM Arkady Shtempler <ashtempl(a)redhat.com&gt; >> wrote: >> >>> Hi! >>> >>> I'm not sure that you'll be able to get them all in one zip file that >>> won't exceed max email attachment size. >>> Let's start with log files that you have under /home/stack and /var/log >>> >>> Thanks! >>> >>> >>> >>> On Mon, May 4, 2020 at 4:36 PM Ashish Kurian <ashishbnv(a)gmail.com&gt; >>> wrote: >>> >>>> Hello Arkady, >>>> >>>> Do you need all of them? How should I provide them to you? Over email >>>> or something else? >>>> >>>> Best Regards, >>>> Ashish Kurian >>>> >>>> >>>> On Mon, May 4, 2020 at 3:33 PM Arkady Shtempler <ashtempl(a)redhat.com&gt; >>>> wrote: >>>> >>>>> Hi Ashish! >>>>> >>>>> On your Undercloud host you have a bunch of logs under: >>>>> ['/var/log', '/home/stack', '/usr/share/', '/var/lib/']' >>>>> >>>>> Thanks! >>>>> >>>>> >>>>> On Mon, May 4, 2020 at 4:28 PM Ashish Kurian <ashishbnv(a)gmail.com&gt; >>>>> wrote: >>>>> >>>>>> Hello Arkady, >>>>>> >>>>>> I appreciate your help. Ofcourse I can provide you the required log >>>>>> files. However, can you let me know what log file are you looking for and >>>>>> where they are located? >>>>>> >>>>>> Best Regards, >>>>>> Ashish Kurian >>>>>> >>>>>> >>>>>> On Mon, May 4, 2020 at 3:17 PM Arkady Shtempler <ashtempl(a)redhat.com&gt; >>>>>> wrote: >>>>>> >>>>>>> Hi Ashish! >>>>>>> >>>>>>> Is that possible to get the access to your log files? >>>>>>> >>>>>>> Thanks! >>>>>>> >>>>>>> On Mon, May 4, 2020 at 2:28 PM Ashish Kurian <ashishbnv(a)gmail.com&gt; >>>>>>> wrote: >>>>>>> >>>>>>>> Hello Folks, >>>>>>>> >>>>>>>> For my TripleO installation, I am constantly getting failure to >>>>>>>> reach the undercloud with the message: >>>>>>>> >>>>>>>> MSG: >>>>>>>> >>>>>>>> Data could not be sent to remote host "undercloud". Make sure this >>>>>>>> host can be reached over ssh: Warning: Permanently added 'undercloud' >>>>>>>> (ECDSA) to the list of known hosts. >>>>>>>> System is booting up. See pam_nologin(8) >>>>>>>> Authentication failed. >>>>>>>> >>>>>>>> When I actually try to manually ssh into the undercloud using the >>>>>>>> actual commands, I am able to login into the undercloud. >>>>>>>> >>>>>>>> Can someone help me what might be the problem? >>>>>>>> >>>>>>>> Best Regards, >>>>>>>> Ashish Kurian >>>>>>>> _______________________________________________ >>>>>>>> users mailing list >>>>>>>> users(a)lists.rdoproject.org >>>>>>>> http://lists.rdoproject.org/mailman/listinfo/users >>>>>>>> >>>>>>>> To unsubscribe: users-unsubscribe(a)lists.rdoproject.org >>>>>>>> >>>>>>> _______________________________________________ users mailing list users(a)lists.rdoproject.org http://lists.rdoproject.org/mailman/listinfo/users To unsubscribe: users-unsubscribe(a)lists.rdoproject.org