Re: [rdo-list] IRC "Office Hours"
On Wed, May 31, 2017 at 10:55 AM, Javier Pena <javier.pena(a)redhat.com> wrote:
----- Original Message -----
> At OpenStack Summit, it was suggested to me that we have IRC office
> hours, so that there are certain times during the week when people can
> be assured of having their questions answered.
>
> While my experience has been that questions asked on #rdo, for the most
> part, are answered quickly and authoritatively, the comment was made
> that publishing "official office hours" would make our channel more
> welcoming to beginners who are looking for a little help in their
> OpenStack journey.
>
> What I'm wondering is:
>
> * Would you be able to commit to pay more attention during a specified
> time period?
>
> * What time(s) would work best for you?
>
I try my best to be available on the channel during European office hours. It might be
easier for me during the morning (between 9:30 and 13:30 CET) because most of my meetings
are held in my afternoons.
Similar here, morning CET time is the most suitable for me. I could
commit to be responsive for questions from community one day, let's
say wednesday (other day if you prefer) maybe from 10:00 to 13:00. I'm
normally on IRC and could respond other days and other times depending
on availability of course, but that time would be like a "come here
and ping me directly if you need it". Would that work?, maybe others
could do similar other days so that we can have wider coverage.
Best regards,
Alfredo
Javier
> I'm thinking probably two times a week - once for the North American
> time zone audience, and once for the Europe/Asia timezone audience.
>
> IRC "support" is always best-effort, as time permits, and nobody is
> expecting any kind of guarantee here - I'm just looking for a way to
> make our user community feel more welcomed.
>
> Thanks.
>
> --Rich
>
> --
> Rich Bowen - rbowen(a)redhat.com
> RDO Community Liaison
> http://rdoproject.org
> @RDOCommunity
>
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