[rdo-users] Fwd: [TripleO] Undercloud unreachable
Ashish Kurian
ashishbnv at gmail.com
Mon May 4 16:44:41 UTC 2020
Hello Folks,
For my previous question to the mailing list, Arkady was able to figure out
the exact error message that was being generated in the logs. I am
forwarding my email conversation with Arkady so that all the information is
collected in the email.
Additionally I am attaching the undercloud logs collected using the
LogTools utility with run mode 8, if required.
Can anyone in this list, help me with identifying what is wrong with the
template and where can I locate this template to take a look into it?
Best Regards,
Ashish Kurian
---------- Forwarded message ---------
From: Arkady Shtempler <ashtempl at redhat.com>
Date: Mon, May 4, 2020 at 4:23 PM
Subject: Re: [rdo-users] [TripleO] Undercloud unreachable
To: Ashish Kurian <ashishbnv at gmail.com>
Hi Ashish!
I was able to find these Errors (these are nor related to SSH problem that
you have, but indicates on some FATAL error in used templates) in
*builder-undercloud.log*
~~~~~~~~~~~~~~~~ /home/ashtempl/zahlabut/home/stack/builder-undercloud.log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2058- Updating : linux-firmware-20191203-76.gite8a0f4c.el7.noarch
273/629
2059- Installing : kernel-3.10.0-1127.el7.x86_64
274/629
*2060:grubby fatal error: unable to find a suitable template2061:grubby
fatal error: unable to find a suitable template*
2062- Updating : libreport-filesystem-2.1.11-53.el7.centos.x86_64
275/629
2063- Updating : mdadm-4.1-4.el7.x86_64
276/629
2064- Updating : 1:libguestfs-1.40.2-9.el7.x86_64
277/629
2065- Updating : 1:python-libguestfs-1.40.2-9.el7.x86_64
278/629
2066- Updating : fence-agents-all-4.2.1-30.el7.x86_64
279/629
2067- Updating : 2:docker-1.13.1-161.git64e9980.el7_8.x86_64
280/629
2068- Updating : conntrack-tools-1.4.4-7.el7.x86_64
281/629
2421-No '/dev/log' or 'logger' included for syslog logging
2422-No '/dev/log' or 'logger' included for syslog logging
*2423:grubby fatal error: unable to find a suitable template2424:grubby
fatal error: unable to find a suitable template*
2425- Verifying : 10:qemu-kvm-common-ev-2.12.0-44.1.el7_8.1.x86_64
1/629
2426- Verifying : 1:grub2-tools-2.02-0.81.el7.centos.x86_64
2/629
2427- Verifying : certmonger-0.78.4-12.el7.x86_64
3/629
2428- Verifying : boost-program-options-1.53.0-28.el7.x86_64
4/629
2429- Verifying : dracut-config-rescue-033-568.el7.x86_64
5/629
2430- Verifying : libvirt-daemon-driver-qemu-4.5.0-33.el7.x86_64
6/629
2431- Verifying : 1:libguestfs-1.40.2-9.el7.x86_64
7/629
1780- Updating : ipa-common-4.6.6-11.el7.centos.noarch
3/629
1781- Updating : setup-2.8.71-11.el7.noarch
4/629newaliases: warning: valid_hostname: invalid character
40(decimal)...<--LogTool-LINE IS TOO LONG!
*1782:newaliases: fatal: unable to use my own hostname*
1783-
1784-warning: /etc/shadow created as /etc/shadow.rpmnew
1785- Updating : 32:bind-license-9.11.4-16.P2.el7_8.2.noarch
5/629
1786- Updating : subscription-manager-rhsm-certificates-1.24.26-1.el7.c
6/629
1787- Updating : ipa-client-common-4.6.6-11.el7.centos.noarch
7/629
1788- Updating : 1:grub2-pc-modules-2.02-0.81.el7.centos.noarch
8/629
1789- Updating : libvirt-bash-completion-4.5.0-33.el7.x86_64
9/629
BTW - maybe you can try to run LogTool
<https://github.com/zahlabut/LogTool> you
need to run mode number 8, I mean:
8) - Export ERRORs/WARNINGs from Undercloud logs
Actually it's very simple to use this tool, you just have to clone it to
your Undercloud host and to start PyTool.py
Thanks!
On Mon, May 4, 2020 at 5:05 PM Ashish Kurian <ashishbnv at gmail.com> wrote:
> Hello Arkady,
>
> Please find the two set of log files.
>
> Just to make your analysis easier, the quickstart is failing at the
> playbook :
>
> TASK [Gathering Facts]
> ********************************************************************************************************************************************************************************
> task path: /home/ashish/.quickstart/playbooks/quickstart.yml:67
>
> Best Regards,
> Ashish Kurian
>
>
> On Mon, May 4, 2020 at 3:50 PM Arkady Shtempler <ashtempl at redhat.com>
> wrote:
>
>> Hi!
>>
>> I'm not sure that you'll be able to get them all in one zip file that
>> won't exceed max email attachment size.
>> Let's start with log files that you have under /home/stack and /var/log
>>
>> Thanks!
>>
>>
>>
>> On Mon, May 4, 2020 at 4:36 PM Ashish Kurian <ashishbnv at gmail.com> wrote:
>>
>>> Hello Arkady,
>>>
>>> Do you need all of them? How should I provide them to you? Over email or
>>> something else?
>>>
>>> Best Regards,
>>> Ashish Kurian
>>>
>>>
>>> On Mon, May 4, 2020 at 3:33 PM Arkady Shtempler <ashtempl at redhat.com>
>>> wrote:
>>>
>>>> Hi Ashish!
>>>>
>>>> On your Undercloud host you have a bunch of logs under:
>>>> ['/var/log', '/home/stack', '/usr/share/', '/var/lib/']'
>>>>
>>>> Thanks!
>>>>
>>>>
>>>> On Mon, May 4, 2020 at 4:28 PM Ashish Kurian <ashishbnv at gmail.com>
>>>> wrote:
>>>>
>>>>> Hello Arkady,
>>>>>
>>>>> I appreciate your help. Ofcourse I can provide you the required log
>>>>> files. However, can you let me know what log file are you looking for and
>>>>> where they are located?
>>>>>
>>>>> Best Regards,
>>>>> Ashish Kurian
>>>>>
>>>>>
>>>>> On Mon, May 4, 2020 at 3:17 PM Arkady Shtempler <ashtempl at redhat.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Ashish!
>>>>>>
>>>>>> Is that possible to get the access to your log files?
>>>>>>
>>>>>> Thanks!
>>>>>>
>>>>>> On Mon, May 4, 2020 at 2:28 PM Ashish Kurian <ashishbnv at gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello Folks,
>>>>>>>
>>>>>>> For my TripleO installation, I am constantly getting failure to
>>>>>>> reach the undercloud with the message:
>>>>>>>
>>>>>>> MSG:
>>>>>>>
>>>>>>> Data could not be sent to remote host "undercloud". Make sure this
>>>>>>> host can be reached over ssh: Warning: Permanently added 'undercloud'
>>>>>>> (ECDSA) to the list of known hosts.
>>>>>>> System is booting up. See pam_nologin(8)
>>>>>>> Authentication failed.
>>>>>>>
>>>>>>> When I actually try to manually ssh into the undercloud using the
>>>>>>> actual commands, I am able to login into the undercloud.
>>>>>>>
>>>>>>> Can someone help me what might be the problem?
>>>>>>>
>>>>>>> Best Regards,
>>>>>>> Ashish Kurian
>>>>>>> _______________________________________________
>>>>>>> users mailing list
>>>>>>> users at lists.rdoproject.org
>>>>>>> http://lists.rdoproject.org/mailman/listinfo/users
>>>>>>>
>>>>>>> To unsubscribe: users-unsubscribe at lists.rdoproject.org
>>>>>>>
>>>>>>
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