<div dir="ltr">Hello Folks,<div><br></div><div>For my previous question to the mailing list, Arkady was able to figure out the exact error message that was being generated in the logs. I am forwarding my email conversation with Arkady so that all the information is collected in the email.</div><div><br></div><div>Additionally I am attaching the undercloud logs collected using the LogTools utility with run mode 8, if required.</div><div><br></div><div>Can anyone in this list, help me with identifying what is wrong with the template and where can I locate this template to take a look into it?</div><div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature">Best Regards,<br>Ashish Kurian</div></div><br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Arkady Shtempler</strong> <span dir="auto"><<a href="mailto:ashtempl@redhat.com">ashtempl@redhat.com</a>></span><br>Date: Mon, May 4, 2020 at 4:23 PM<br>Subject: Re: [rdo-users] [TripleO] Undercloud unreachable<br>To: Ashish Kurian <<a href="mailto:ashishbnv@gmail.com">ashishbnv@gmail.com</a>><br></div><br><br><div dir="ltr">Hi Ashish!<br><br><div>I was able to find these Errors (these are nor related to SSH problem that you have, but indicates on some FATAL error in used templates) in <b>builder-undercloud.log</b></div><div><br></div><div>~~~~~~~~~~~~~~~~ /home/ashtempl/zahlabut/home/stack/builder-undercloud.log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br><br><font color="#ff0000">2058- Updating : linux-firmware-20191203-76.gite8a0f4c.el7.noarch 273/629<br>2059- Installing : kernel-3.10.0-1127.el7.x86_64 274/629<br><b>2060:grubby fatal error: unable to find a suitable template<br>2061:grubby fatal error: unable to find a suitable template</b><br>2062- Updating : libreport-filesystem-2.1.11-53.el7.centos.x86_64 275/629<br>2063- Updating : mdadm-4.1-4.el7.x86_64 276/629<br>2064- Updating : 1:libguestfs-1.40.2-9.el7.x86_64 277/629<br>2065- Updating : 1:python-libguestfs-1.40.2-9.el7.x86_64 278/629<br>2066- Updating : fence-agents-all-4.2.1-30.el7.x86_64 279/629<br>2067- Updating : 2:docker-1.13.1-161.git64e9980.el7_8.x86_64 280/629<br>2068- Updating : conntrack-tools-1.4.4-7.el7.x86_64 281/629<br><br><br><br>2421-No '/dev/log' or 'logger' included for syslog logging<br>2422-No '/dev/log' or 'logger' included for syslog logging<br><b>2423:grubby fatal error: unable to find a suitable template<br>2424:grubby fatal error: unable to find a suitable template</b><br>2425- Verifying : 10:qemu-kvm-common-ev-2.12.0-44.1.el7_8.1.x86_64 1/629<br>2426- Verifying : 1:grub2-tools-2.02-0.81.el7.centos.x86_64 2/629<br>2427- Verifying : certmonger-0.78.4-12.el7.x86_64 3/629<br>2428- Verifying : boost-program-options-1.53.0-28.el7.x86_64 4/629<br>2429- Verifying : dracut-config-rescue-033-568.el7.x86_64 5/629<br>2430- Verifying : libvirt-daemon-driver-qemu-4.5.0-33.el7.x86_64 6/629<br>2431- Verifying : 1:libguestfs-1.40.2-9.el7.x86_64 7/629<br><br><br><br>1780- Updating : ipa-common-4.6.6-11.el7.centos.noarch 3/629<br>1781- Updating : setup-2.8.71-11.el7.noarch 4/629newaliases: warning: valid_hostname: invalid character 40(decimal)...<--LogTool-LINE IS TOO LONG!<br><b>1782:newaliases: fatal: unable to use my own hostname</b><br>1783-<br>1784-warning: /etc/shadow created as /etc/shadow.rpmnew<br>1785- Updating : 32:bind-license-9.11.4-16.P2.el7_8.2.noarch 5/629<br>1786- Updating : subscription-manager-rhsm-certificates-1.24.26-1.el7.c 6/629<br>1787- Updating : ipa-client-common-4.6.6-11.el7.centos.noarch 7/629<br>1788- Updating : 1:grub2-pc-modules-2.02-0.81.el7.centos.noarch 8/629<br>1789- Updating : libvirt-bash-completion-4.5.0-33.el7.x86_64 9/629</font><br></div><div><br></div><div>BTW - maybe you can try to run <a href="https://github.com/zahlabut/LogTool" target="_blank">LogTool</a> you need to run mode number 8, I mean:</div><div>8) - Export ERRORs/WARNINGs from Undercloud logs<br></div><div>Actually it's very simple to use this tool, you just have to clone it to your Undercloud host and to start PyTool.py</div><div><br></div><div>Thanks!</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, May 4, 2020 at 5:05 PM Ashish Kurian <<a href="mailto:ashishbnv@gmail.com" target="_blank">ashishbnv@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hello Arkady,<div><br></div><div>Please find the two set of log files.</div><div><br></div><div>Just to make your analysis easier, the quickstart is failing at the playbook : </div><div><br></div><div>TASK [Gathering Facts] ********************************************************************************************************************************************************************************<br>task path: /home/ashish/.quickstart/playbooks/quickstart.yml:67</div><div><br clear="all"><div><div dir="ltr">Best Regards,<br>Ashish Kurian</div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, May 4, 2020 at 3:50 PM Arkady Shtempler <<a href="mailto:ashtempl@redhat.com" target="_blank">ashtempl@redhat.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi!<div><br></div><div>I'm not sure that you'll be able to get them all in one zip file that won't exceed max email attachment size.</div><div>Let's start with log files that you have under /home/stack and /var/log</div><div><br></div><div>Thanks!</div><div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, May 4, 2020 at 4:36 PM Ashish Kurian <<a href="mailto:ashishbnv@gmail.com" target="_blank">ashishbnv@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hello Arkady,<div><br></div><div>Do you need all of them? How should I provide them to you? Over email or something else?</div><div><br clear="all"><div><div dir="ltr">Best Regards,<br>Ashish Kurian</div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, May 4, 2020 at 3:33 PM Arkady Shtempler <<a href="mailto:ashtempl@redhat.com" target="_blank">ashtempl@redhat.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi Ashish!<div><br></div><div>On your Undercloud host you have a bunch of logs under:</div><div>['/var/log', '/home/stack', '/usr/share/', '/var/lib/']'<br></div><div><br></div><div>Thanks!</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, May 4, 2020 at 4:28 PM Ashish Kurian <<a href="mailto:ashishbnv@gmail.com" target="_blank">ashishbnv@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hello Arkady,<div><br></div><div>I appreciate your help. Ofcourse I can provide you the required log files. However, can you let me know what log file are you looking for and where they are located?</div><div><br clear="all"><div><div dir="ltr">Best Regards,<br>Ashish Kurian</div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, May 4, 2020 at 3:17 PM Arkady Shtempler <<a href="mailto:ashtempl@redhat.com" target="_blank">ashtempl@redhat.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi Ashish!<div><br></div><div>Is that possible to get the access to your log files?</div><div><br></div><div>Thanks!</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, May 4, 2020 at 2:28 PM Ashish Kurian <<a href="mailto:ashishbnv@gmail.com" target="_blank">ashishbnv@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hello Folks,<div><br></div><div>For my TripleO installation, I am constantly getting failure to reach the undercloud with the message:</div><div><br></div><div>MSG:<br><br>Data could not be sent to remote host "undercloud". Make sure this host can be reached over ssh: Warning: Permanently added 'undercloud' (ECDSA) to the list of known hosts.<br>System is booting up. See pam_nologin(8)<br>Authentication failed.<br></div><div><br></div><div>When I actually try to manually ssh into the undercloud using the actual commands, I am able to login into the undercloud.</div><div><br></div><div>Can someone help me what might be the problem?</div><div><br></div><div><div><div dir="ltr">Best Regards,<br>Ashish Kurian</div></div></div></div>
_______________________________________________<br>
users mailing list<br>
<a href="mailto:users@lists.rdoproject.org" target="_blank">users@lists.rdoproject.org</a><br>
<a href="http://lists.rdoproject.org/mailman/listinfo/users" rel="noreferrer" target="_blank">http://lists.rdoproject.org/mailman/listinfo/users</a><br>
<br>
To unsubscribe: <a href="mailto:users-unsubscribe@lists.rdoproject.org" target="_blank">users-unsubscribe@lists.rdoproject.org</a><br>
</blockquote></div>
</blockquote></div>
</blockquote></div>
</blockquote></div>
</blockquote></div>
</blockquote></div>
</blockquote></div>
</div></div></div>