[rdo-users] [TripleO] Undercloud unreachable

Sat May 9 18:38:36 UTC 2020

Helllo Folks,

I am still waiting for some assistance from this group. Really cannot
proceed without that.

Best Regards,
Ashish Kurian

On Mon, May 4, 2020 at 6:44 PM Ashish Kurian <ashishbnv at gmail.com> wrote:

> Hello Folks,
>
> For my previous question to the mailing list, Arkady was able to figure
> out the exact error message that was being generated in the logs. I am
> forwarding my email conversation with Arkady so that all the information is
> collected in the email.
>
> Additionally I am attaching the undercloud logs collected using the
> LogTools utility with run mode 8, if required.
>
> Can anyone in this list, help me with identifying what is wrong with the
> template and where can I locate this template to take a look into it?
>
> Best Regards,
> Ashish Kurian
>
>
> ---------- Forwarded message ---------
> From: Arkady Shtempler <ashtempl at redhat.com>
> Date: Mon, May 4, 2020 at 4:23 PM
> Subject: Re: [rdo-users] [TripleO] Undercloud unreachable
> To: Ashish Kurian <ashishbnv at gmail.com>
>
>
> Hi Ashish!
>
> I was able to find these Errors (these are nor related to SSH problem that
> you have, but indicates on some FATAL error in used templates) in
> *builder-undercloud.log*
>
> ~~~~~~~~~~~~~~~~ /home/ashtempl/zahlabut/home/stack/builder-undercloud.log
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> 2058-  Updating   : linux-firmware-20191203-76.gite8a0f4c.el7.noarch
>   273/629
> 2059-  Installing : kernel-3.10.0-1127.el7.x86_64
>    274/629
>
> *2060:grubby fatal error: unable to find a suitable template2061:grubby
> fatal error: unable to find a suitable template*
> 2062-  Updating   : libreport-filesystem-2.1.11-53.el7.centos.x86_64
>   275/629
> 2063-  Updating   : mdadm-4.1-4.el7.x86_64
>   276/629
> 2064-  Updating   : 1:libguestfs-1.40.2-9.el7.x86_64
>   277/629
> 2065-  Updating   : 1:python-libguestfs-1.40.2-9.el7.x86_64
>    278/629
> 2066-  Updating   : fence-agents-all-4.2.1-30.el7.x86_64
>   279/629
> 2067-  Updating   : 2:docker-1.13.1-161.git64e9980.el7_8.x86_64
>    280/629
> 2068-  Updating   : conntrack-tools-1.4.4-7.el7.x86_64
>   281/629
>
>
>
> 2421-No '/dev/log' or 'logger' included for syslog logging
> 2422-No '/dev/log' or 'logger' included for syslog logging
>
> *2423:grubby fatal error: unable to find a suitable template2424:grubby
> fatal error: unable to find a suitable template*
> 2425-  Verifying  : 10:qemu-kvm-common-ev-2.12.0-44.1.el7_8.1.x86_64
>     1/629
> 2426-  Verifying  : 1:grub2-tools-2.02-0.81.el7.centos.x86_64
>      2/629
> 2427-  Verifying  : certmonger-0.78.4-12.el7.x86_64
>      3/629
> 2428-  Verifying  : boost-program-options-1.53.0-28.el7.x86_64
>     4/629
> 2429-  Verifying  : dracut-config-rescue-033-568.el7.x86_64
>      5/629
> 2430-  Verifying  : libvirt-daemon-driver-qemu-4.5.0-33.el7.x86_64
>     6/629
> 2431-  Verifying  : 1:libguestfs-1.40.2-9.el7.x86_64
>     7/629
>
>
>
> 1780-  Updating   : ipa-common-4.6.6-11.el7.centos.noarch
>      3/629
> 1781-  Updating   : setup-2.8.71-11.el7.noarch
>     4/629newaliases: warning: valid_hostname: invalid character
> 40(decimal)...<--LogTool-LINE IS TOO LONG!
> *1782:newaliases: fatal: unable to use my own hostname*
> 1783-
> 1784-warning: /etc/shadow created as /etc/shadow.rpmnew
> 1785-  Updating   : 32:bind-license-9.11.4-16.P2.el7_8.2.noarch
>      5/629
> 1786-  Updating   : subscription-manager-rhsm-certificates-1.24.26-1.el7.c
>     6/629
> 1787-  Updating   : ipa-client-common-4.6.6-11.el7.centos.noarch
>     7/629
> 1788-  Updating   : 1:grub2-pc-modules-2.02-0.81.el7.centos.noarch
>     8/629
> 1789-  Updating   : libvirt-bash-completion-4.5.0-33.el7.x86_64
>      9/629
>
> BTW - maybe you can try to run LogTool
> <https://github.com/zahlabut/LogTool> you need to run mode number 8, I
> mean:
> 8) - Export ERRORs/WARNINGs from Undercloud logs
> Actually it's very simple to use this tool, you just have to clone it to
> your Undercloud host and to start PyTool.py
>
> Thanks!
>
> On Mon, May 4, 2020 at 5:05 PM Ashish Kurian <ashishbnv at gmail.com> wrote:
>
>> Hello Arkady,
>>
>> Please find the two set of log files.
>>
>> Just to make your analysis easier, the quickstart is failing at the
>> playbook :
>>
>> TASK [Gathering Facts]
>> ********************************************************************************************************************************************************************************
>> task path: /home/ashish/.quickstart/playbooks/quickstart.yml:67
>>
>> Best Regards,
>> Ashish Kurian
>>
>>
>> On Mon, May 4, 2020 at 3:50 PM Arkady Shtempler <ashtempl at redhat.com>
>> wrote:
>>
>>> Hi!
>>>
>>> I'm not sure that you'll be able to get them all in one zip file that
>>> won't exceed max email attachment size.
>>> Let's start with log files that you have under /home/stack and /var/log
>>>
>>> Thanks!
>>>
>>>
>>>
>>> On Mon, May 4, 2020 at 4:36 PM Ashish Kurian <ashishbnv at gmail.com>
>>> wrote:
>>>
>>>> Hello Arkady,
>>>>
>>>> Do you need all of them? How should I provide them to you? Over email
>>>> or something else?
>>>>
>>>> Best Regards,
>>>> Ashish Kurian
>>>>
>>>>
>>>> On Mon, May 4, 2020 at 3:33 PM Arkady Shtempler <ashtempl at redhat.com>
>>>> wrote:
>>>>
>>>>> Hi Ashish!
>>>>>
>>>>> On your Undercloud host you have a bunch of logs under:
>>>>> ['/var/log', '/home/stack', '/usr/share/', '/var/lib/']'
>>>>>
>>>>> Thanks!
>>>>>
>>>>>
>>>>> On Mon, May 4, 2020 at 4:28 PM Ashish Kurian <ashishbnv at gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Hello Arkady,
>>>>>>
>>>>>> I appreciate your help. Ofcourse I can provide you the required log
>>>>>> files. However, can you let me know what log file are you looking for and
>>>>>> where they are located?
>>>>>>
>>>>>> Best Regards,
>>>>>> Ashish Kurian
>>>>>>
>>>>>>
>>>>>> On Mon, May 4, 2020 at 3:17 PM Arkady Shtempler <ashtempl at redhat.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Ashish!
>>>>>>>
>>>>>>> Is that possible to get the access to your log files?
>>>>>>>
>>>>>>> Thanks!
>>>>>>>
>>>>>>> On Mon, May 4, 2020 at 2:28 PM Ashish Kurian <ashishbnv at gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hello Folks,
>>>>>>>>
>>>>>>>> For my TripleO installation, I am constantly getting failure to
>>>>>>>> reach the undercloud with the message:
>>>>>>>>
>>>>>>>> MSG:
>>>>>>>>
>>>>>>>> Data could not be sent to remote host "undercloud". Make sure this
>>>>>>>> host can be reached over ssh: Warning: Permanently added 'undercloud'
>>>>>>>> (ECDSA) to the list of known hosts.
>>>>>>>> System is booting up. See pam_nologin(8)
>>>>>>>> Authentication failed.
>>>>>>>>
>>>>>>>> When I actually try to manually ssh into the undercloud using the
>>>>>>>> actual commands, I am able to login into the undercloud.
>>>>>>>>
>>>>>>>> Can someone help me what might be the problem?
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>> Ashish Kurian
>>>>>>>> _______________________________________________
>>>>>>>> users mailing list
>>>>>>>> users at lists.rdoproject.org
>>>>>>>> http://lists.rdoproject.org/mailman/listinfo/users
>>>>>>>>
>>>>>>>> To unsubscribe: users-unsubscribe at lists.rdoproject.org
>>>>>>>>
>>>>>>>
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