[rdo-users] [TripleO] Undercloud unreachable

Sat May 9 20:34:32 UTC 2020

those errors you have highlighted are not an errors related to ssh... i
believe.

reinstall your undercloud.
install undercloud again.
paste all commands you executed and final error lines, please.

i remember had same issue, reinstall helped me. it possibly I messed
something up.

On Sat, 9 May 2020, 21:38 Ashish Kurian, <ashishbnv at gmail.com> wrote:

>
> Helllo Folks,
>
> I am still waiting for some assistance from this group. Really cannot
> proceed without that.
>
> Best Regards,
> Ashish Kurian
>
>
> On Mon, May 4, 2020 at 6:44 PM Ashish Kurian <ashishbnv at gmail.com> wrote:
>
>> Hello Folks,
>>
>> For my previous question to the mailing list, Arkady was able to figure
>> out the exact error message that was being generated in the logs. I am
>> forwarding my email conversation with Arkady so that all the information is
>> collected in the email.
>>
>> Additionally I am attaching the undercloud logs collected using the
>> LogTools utility with run mode 8, if required.
>>
>> Can anyone in this list, help me with identifying what is wrong with the
>> template and where can I locate this template to take a look into it?
>>
>> Best Regards,
>> Ashish Kurian
>>
>>
>> ---------- Forwarded message ---------
>> From: Arkady Shtempler <ashtempl at redhat.com>
>> Date: Mon, May 4, 2020 at 4:23 PM
>> Subject: Re: [rdo-users] [TripleO] Undercloud unreachable
>> To: Ashish Kurian <ashishbnv at gmail.com>
>>
>>
>> Hi Ashish!
>>
>> I was able to find these Errors (these are nor related to SSH problem
>> that you have, but indicates on some FATAL error in used templates) in
>> *builder-undercloud.log*
>>
>> ~~~~~~~~~~~~~~~~
>> /home/ashtempl/zahlabut/home/stack/builder-undercloud.log
>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>>
>> 2058-  Updating   : linux-firmware-20191203-76.gite8a0f4c.el7.noarch
>>     273/629
>> 2059-  Installing : kernel-3.10.0-1127.el7.x86_64
>>    274/629
>>
>> *2060:grubby fatal error: unable to find a suitable template2061:grubby
>> fatal error: unable to find a suitable template*
>> 2062-  Updating   : libreport-filesystem-2.1.11-53.el7.centos.x86_64
>>     275/629
>> 2063-  Updating   : mdadm-4.1-4.el7.x86_64
>>     276/629
>> 2064-  Updating   : 1:libguestfs-1.40.2-9.el7.x86_64
>>     277/629
>> 2065-  Updating   : 1:python-libguestfs-1.40.2-9.el7.x86_64
>>    278/629
>> 2066-  Updating   : fence-agents-all-4.2.1-30.el7.x86_64
>>     279/629
>> 2067-  Updating   : 2:docker-1.13.1-161.git64e9980.el7_8.x86_64
>>    280/629
>> 2068-  Updating   : conntrack-tools-1.4.4-7.el7.x86_64
>>     281/629
>>
>>
>>
>> 2421-No '/dev/log' or 'logger' included for syslog logging
>> 2422-No '/dev/log' or 'logger' included for syslog logging
>>
>> *2423:grubby fatal error: unable to find a suitable template2424:grubby
>> fatal error: unable to find a suitable template*
>> 2425-  Verifying  : 10:qemu-kvm-common-ev-2.12.0-44.1.el7_8.1.x86_64
>>       1/629
>> 2426-  Verifying  : 1:grub2-tools-2.02-0.81.el7.centos.x86_64
>>      2/629
>> 2427-  Verifying  : certmonger-0.78.4-12.el7.x86_64
>>      3/629
>> 2428-  Verifying  : boost-program-options-1.53.0-28.el7.x86_64
>>       4/629
>> 2429-  Verifying  : dracut-config-rescue-033-568.el7.x86_64
>>      5/629
>> 2430-  Verifying  : libvirt-daemon-driver-qemu-4.5.0-33.el7.x86_64
>>       6/629
>> 2431-  Verifying  : 1:libguestfs-1.40.2-9.el7.x86_64
>>       7/629
>>
>>
>>
>> 1780-  Updating   : ipa-common-4.6.6-11.el7.centos.noarch
>>      3/629
>> 1781-  Updating   : setup-2.8.71-11.el7.noarch
>>       4/629newaliases: warning: valid_hostname: invalid character
>> 40(decimal)...<--LogTool-LINE IS TOO LONG!
>> *1782:newaliases: fatal: unable to use my own hostname*
>> 1783-
>> 1784-warning: /etc/shadow created as /etc/shadow.rpmnew
>> 1785-  Updating   : 32:bind-license-9.11.4-16.P2.el7_8.2.noarch
>>      5/629
>> 1786-  Updating   :
>> subscription-manager-rhsm-certificates-1.24.26-1.el7.c     6/629
>> 1787-  Updating   : ipa-client-common-4.6.6-11.el7.centos.noarch
>>       7/629
>> 1788-  Updating   : 1:grub2-pc-modules-2.02-0.81.el7.centos.noarch
>>       8/629
>> 1789-  Updating   : libvirt-bash-completion-4.5.0-33.el7.x86_64
>>      9/629
>>
>> BTW - maybe you can try to run LogTool
>> <https://github.com/zahlabut/LogTool> you need to run mode number 8, I
>> mean:
>> 8) - Export ERRORs/WARNINGs from Undercloud logs
>> Actually it's very simple to use this tool, you just have to clone it to
>> your Undercloud host and to start PyTool.py
>>
>> Thanks!
>>
>> On Mon, May 4, 2020 at 5:05 PM Ashish Kurian <ashishbnv at gmail.com> wrote:
>>
>>> Hello Arkady,
>>>
>>> Please find the two set of log files.
>>>
>>> Just to make your analysis easier, the quickstart is failing at the
>>> playbook :
>>>
>>> TASK [Gathering Facts]
>>> ********************************************************************************************************************************************************************************
>>> task path: /home/ashish/.quickstart/playbooks/quickstart.yml:67
>>>
>>> Best Regards,
>>> Ashish Kurian
>>>
>>>
>>> On Mon, May 4, 2020 at 3:50 PM Arkady Shtempler <ashtempl at redhat.com>
>>> wrote:
>>>
>>>> Hi!
>>>>
>>>> I'm not sure that you'll be able to get them all in one zip file that
>>>> won't exceed max email attachment size.
>>>> Let's start with log files that you have under /home/stack and /var/log
>>>>
>>>> Thanks!
>>>>
>>>>
>>>>
>>>> On Mon, May 4, 2020 at 4:36 PM Ashish Kurian <ashishbnv at gmail.com>
>>>> wrote:
>>>>
>>>>> Hello Arkady,
>>>>>
>>>>> Do you need all of them? How should I provide them to you? Over email
>>>>> or something else?
>>>>>
>>>>> Best Regards,
>>>>> Ashish Kurian
>>>>>
>>>>>
>>>>> On Mon, May 4, 2020 at 3:33 PM Arkady Shtempler <ashtempl at redhat.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Ashish!
>>>>>>
>>>>>> On your Undercloud host you have a bunch of logs under:
>>>>>> ['/var/log', '/home/stack', '/usr/share/', '/var/lib/']'
>>>>>>
>>>>>> Thanks!
>>>>>>
>>>>>>
>>>>>> On Mon, May 4, 2020 at 4:28 PM Ashish Kurian <ashishbnv at gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello Arkady,
>>>>>>>
>>>>>>> I appreciate your help. Ofcourse I can provide you the required log
>>>>>>> files. However, can you let me know what log file are you looking for and
>>>>>>> where they are located?
>>>>>>>
>>>>>>> Best Regards,
>>>>>>> Ashish Kurian
>>>>>>>
>>>>>>>
>>>>>>> On Mon, May 4, 2020 at 3:17 PM Arkady Shtempler <ashtempl at redhat.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Ashish!
>>>>>>>>
>>>>>>>> Is that possible to get the access to your log files?
>>>>>>>>
>>>>>>>> Thanks!
>>>>>>>>
>>>>>>>> On Mon, May 4, 2020 at 2:28 PM Ashish Kurian <ashishbnv at gmail.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hello Folks,
>>>>>>>>>
>>>>>>>>> For my TripleO installation, I am constantly getting failure to
>>>>>>>>> reach the undercloud with the message:
>>>>>>>>>
>>>>>>>>> MSG:
>>>>>>>>>
>>>>>>>>> Data could not be sent to remote host "undercloud". Make sure this
>>>>>>>>> host can be reached over ssh: Warning: Permanently added 'undercloud'
>>>>>>>>> (ECDSA) to the list of known hosts.
>>>>>>>>> System is booting up. See pam_nologin(8)
>>>>>>>>> Authentication failed.
>>>>>>>>>
>>>>>>>>> When I actually try to manually ssh into the undercloud using the
>>>>>>>>> actual commands, I am able to login into the undercloud.
>>>>>>>>>
>>>>>>>>> Can someone help me what might be the problem?
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>> Ashish Kurian
>>>>>>>>> _______________________________________________
>>>>>>>>> users mailing list
>>>>>>>>> users at lists.rdoproject.org
>>>>>>>>> http://lists.rdoproject.org/mailman/listinfo/users
>>>>>>>>>
>>>>>>>>> To unsubscribe: users-unsubscribe at lists.rdoproject.org
>>>>>>>>>
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