[rdo-users] [TripleO] Undercloud unreachable

Sun May 10 06:34:46 UTC 2020

Hello Folks,

If the installation failed in between, can I do a retry or do some cleaning
up before the retry or completely reinstall Centos and start again?

Best Regards,
Ashish Kurian

On Sat, May 9, 2020 at 10:34 PM Ruslanas Gžibovskis <ruslanas at lpic.lt>
wrote:

> those errors you have highlighted are not an errors related to ssh... i
> believe.
>
> reinstall your undercloud.
> install undercloud again.
> paste all commands you executed and final error lines, please.
>
> i remember had same issue, reinstall helped me. it possibly I messed
> something up.
>
> On Sat, 9 May 2020, 21:38 Ashish Kurian, <ashishbnv at gmail.com> wrote:
>
>>
>> Helllo Folks,
>>
>> I am still waiting for some assistance from this group. Really cannot
>> proceed without that.
>>
>> Best Regards,
>> Ashish Kurian
>>
>>
>> On Mon, May 4, 2020 at 6:44 PM Ashish Kurian <ashishbnv at gmail.com> wrote:
>>
>>> Hello Folks,
>>>
>>> For my previous question to the mailing list, Arkady was able to figure
>>> out the exact error message that was being generated in the logs. I am
>>> forwarding my email conversation with Arkady so that all the information is
>>> collected in the email.
>>>
>>> Additionally I am attaching the undercloud logs collected using the
>>> LogTools utility with run mode 8, if required.
>>>
>>> Can anyone in this list, help me with identifying what is wrong with the
>>> template and where can I locate this template to take a look into it?
>>>
>>> Best Regards,
>>> Ashish Kurian
>>>
>>>
>>> ---------- Forwarded message ---------
>>> From: Arkady Shtempler <ashtempl at redhat.com>
>>> Date: Mon, May 4, 2020 at 4:23 PM
>>> Subject: Re: [rdo-users] [TripleO] Undercloud unreachable
>>> To: Ashish Kurian <ashishbnv at gmail.com>
>>>
>>>
>>> Hi Ashish!
>>>
>>> I was able to find these Errors (these are nor related to SSH problem
>>> that you have, but indicates on some FATAL error in used templates) in
>>> *builder-undercloud.log*
>>>
>>> ~~~~~~~~~~~~~~~~
>>> /home/ashtempl/zahlabut/home/stack/builder-undercloud.log
>>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>>>
>>> 2058-  Updating   : linux-firmware-20191203-76.gite8a0f4c.el7.noarch
>>>     273/629
>>> 2059-  Installing : kernel-3.10.0-1127.el7.x86_64
>>>      274/629
>>>
>>> *2060:grubby fatal error: unable to find a suitable template2061:grubby
>>> fatal error: unable to find a suitable template*
>>> 2062-  Updating   : libreport-filesystem-2.1.11-53.el7.centos.x86_64
>>>     275/629
>>> 2063-  Updating   : mdadm-4.1-4.el7.x86_64
>>>     276/629
>>> 2064-  Updating   : 1:libguestfs-1.40.2-9.el7.x86_64
>>>     277/629
>>> 2065-  Updating   : 1:python-libguestfs-1.40.2-9.el7.x86_64
>>>      278/629
>>> 2066-  Updating   : fence-agents-all-4.2.1-30.el7.x86_64
>>>     279/629
>>> 2067-  Updating   : 2:docker-1.13.1-161.git64e9980.el7_8.x86_64
>>>      280/629
>>> 2068-  Updating   : conntrack-tools-1.4.4-7.el7.x86_64
>>>     281/629
>>>
>>>
>>>
>>> 2421-No '/dev/log' or 'logger' included for syslog logging
>>> 2422-No '/dev/log' or 'logger' included for syslog logging
>>>
>>> *2423:grubby fatal error: unable to find a suitable template2424:grubby
>>> fatal error: unable to find a suitable template*
>>> 2425-  Verifying  : 10:qemu-kvm-common-ev-2.12.0-44.1.el7_8.1.x86_64
>>>       1/629
>>> 2426-  Verifying  : 1:grub2-tools-2.02-0.81.el7.centos.x86_64
>>>        2/629
>>> 2427-  Verifying  : certmonger-0.78.4-12.el7.x86_64
>>>        3/629
>>> 2428-  Verifying  : boost-program-options-1.53.0-28.el7.x86_64
>>>       4/629
>>> 2429-  Verifying  : dracut-config-rescue-033-568.el7.x86_64
>>>        5/629
>>> 2430-  Verifying  : libvirt-daemon-driver-qemu-4.5.0-33.el7.x86_64
>>>       6/629
>>> 2431-  Verifying  : 1:libguestfs-1.40.2-9.el7.x86_64
>>>       7/629
>>>
>>>
>>>
>>> 1780-  Updating   : ipa-common-4.6.6-11.el7.centos.noarch
>>>        3/629
>>> 1781-  Updating   : setup-2.8.71-11.el7.noarch
>>>       4/629newaliases: warning: valid_hostname: invalid character
>>> 40(decimal)...<--LogTool-LINE IS TOO LONG!
>>> *1782:newaliases: fatal: unable to use my own hostname*
>>> 1783-
>>> 1784-warning: /etc/shadow created as /etc/shadow.rpmnew
>>> 1785-  Updating   : 32:bind-license-9.11.4-16.P2.el7_8.2.noarch
>>>        5/629
>>> 1786-  Updating   :
>>> subscription-manager-rhsm-certificates-1.24.26-1.el7.c     6/629
>>> 1787-  Updating   : ipa-client-common-4.6.6-11.el7.centos.noarch
>>>       7/629
>>> 1788-  Updating   : 1:grub2-pc-modules-2.02-0.81.el7.centos.noarch
>>>       8/629
>>> 1789-  Updating   : libvirt-bash-completion-4.5.0-33.el7.x86_64
>>>        9/629
>>>
>>> BTW - maybe you can try to run LogTool
>>> <https://github.com/zahlabut/LogTool> you need to run mode number 8, I
>>> mean:
>>> 8) - Export ERRORs/WARNINGs from Undercloud logs
>>> Actually it's very simple to use this tool, you just have to clone it to
>>> your Undercloud host and to start PyTool.py
>>>
>>> Thanks!
>>>
>>> On Mon, May 4, 2020 at 5:05 PM Ashish Kurian <ashishbnv at gmail.com>
>>> wrote:
>>>
>>>> Hello Arkady,
>>>>
>>>> Please find the two set of log files.
>>>>
>>>> Just to make your analysis easier, the quickstart is failing at the
>>>> playbook :
>>>>
>>>> TASK [Gathering Facts]
>>>> ********************************************************************************************************************************************************************************
>>>> task path: /home/ashish/.quickstart/playbooks/quickstart.yml:67
>>>>
>>>> Best Regards,
>>>> Ashish Kurian
>>>>
>>>>
>>>> On Mon, May 4, 2020 at 3:50 PM Arkady Shtempler <ashtempl at redhat.com>
>>>> wrote:
>>>>
>>>>> Hi!
>>>>>
>>>>> I'm not sure that you'll be able to get them all in one zip file that
>>>>> won't exceed max email attachment size.
>>>>> Let's start with log files that you have under /home/stack and /var/log
>>>>>
>>>>> Thanks!
>>>>>
>>>>>
>>>>>
>>>>> On Mon, May 4, 2020 at 4:36 PM Ashish Kurian <ashishbnv at gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Hello Arkady,
>>>>>>
>>>>>> Do you need all of them? How should I provide them to you? Over email
>>>>>> or something else?
>>>>>>
>>>>>> Best Regards,
>>>>>> Ashish Kurian
>>>>>>
>>>>>>
>>>>>> On Mon, May 4, 2020 at 3:33 PM Arkady Shtempler <ashtempl at redhat.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Ashish!
>>>>>>>
>>>>>>> On your Undercloud host you have a bunch of logs under:
>>>>>>> ['/var/log', '/home/stack', '/usr/share/', '/var/lib/']'
>>>>>>>
>>>>>>> Thanks!
>>>>>>>
>>>>>>>
>>>>>>> On Mon, May 4, 2020 at 4:28 PM Ashish Kurian <ashishbnv at gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hello Arkady,
>>>>>>>>
>>>>>>>> I appreciate your help. Ofcourse I can provide you the required log
>>>>>>>> files. However, can you let me know what log file are you looking for and
>>>>>>>> where they are located?
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>> Ashish Kurian
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, May 4, 2020 at 3:17 PM Arkady Shtempler <
>>>>>>>> ashtempl at redhat.com> wrote:
>>>>>>>>
>>>>>>>>> Hi Ashish!
>>>>>>>>>
>>>>>>>>> Is that possible to get the access to your log files?
>>>>>>>>>
>>>>>>>>> Thanks!
>>>>>>>>>
>>>>>>>>> On Mon, May 4, 2020 at 2:28 PM Ashish Kurian <ashishbnv at gmail.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hello Folks,
>>>>>>>>>>
>>>>>>>>>> For my TripleO installation, I am constantly getting failure to
>>>>>>>>>> reach the undercloud with the message:
>>>>>>>>>>
>>>>>>>>>> MSG:
>>>>>>>>>>
>>>>>>>>>> Data could not be sent to remote host "undercloud". Make sure
>>>>>>>>>> this host can be reached over ssh: Warning: Permanently added 'undercloud'
>>>>>>>>>> (ECDSA) to the list of known hosts.
>>>>>>>>>> System is booting up. See pam_nologin(8)
>>>>>>>>>> Authentication failed.
>>>>>>>>>>
>>>>>>>>>> When I actually try to manually ssh into the undercloud using the
>>>>>>>>>> actual commands, I am able to login into the undercloud.
>>>>>>>>>>
>>>>>>>>>> Can someone help me what might be the problem?
>>>>>>>>>>
>>>>>>>>>> Best Regards,
>>>>>>>>>> Ashish Kurian
>>>>>>>>>> _______________________________________________
>>>>>>>>>> users mailing list
>>>>>>>>>> users at lists.rdoproject.org
>>>>>>>>>> http://lists.rdoproject.org/mailman/listinfo/users
>>>>>>>>>>
>>>>>>>>>> To unsubscribe: users-unsubscribe at lists.rdoproject.org
>>>>>>>>>>
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>
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