[rdo-list] HA overcloud-deploy.sh crashes again ( ControllerOvercloudServicesDeployment_Step4 )

Dan Sneddon dsneddon at redhat.com
Wed Jun 29 17:42:22 UTC 2016


On 06/29/2016 07:03 AM, Boris Derzhavets wrote:
> Boris Derzhavets has shared a OneDrive file with you. To view it, click
> the link below.
> 
> <https://1drv.ms/u/s!AqjiDzRpwaKogSHAekH8ZluOaclk>
> 	
> HeatCrash2.txt 1.gz <https://1drv.ms/u/s!AqjiDzRpwaKogSHAekH8ZluOaclk>
> 	[HeatCrash2.txt 1.gz]
> 
> Reattach gzip archive via One Drive
> 
> 
> 
> -----------------------------------------------------------------------
> *From:* rdo-list-bounces at redhat.com <rdo-list-bounces at redhat.com> on
> behalf of Boris Derzhavets <bderzhavets at hotmail.com>
> *Sent:* Wednesday, June 29, 2016 9:36 AM
> *To:* John Trowbridge; shardy at redhat.com
> *Cc:* rdo-list at redhat.com
> *Subject:* [rdo-list] HA overcloud-deploy.sh crashes again (
> ControllerOvercloudServicesDeployment_Step4 )
>  
> 
> Attempt to follow steps suggested
> in http://hardysteven.blogspot.ru/2016/06/tripleo-partial-stack-updates.html
> 
> 
> ./deploy-overstack crashes
> 
> 
> 2016-06-29 12:42:41
> [overcloud-ControllerNodesPostDeployment-2r4tlv5icaxk-ControllerOvercloudServicesDeployment_Step4-nzdoizlgrmx2]:
> CREATE_FAILED Resource CREATE failed: Error: resources[0]: Deployment
> to server failed: deploy_status_code : Deployment exited with non-zero
> status code: 6
> 2016-06-29 12:42:42 [ControllerOvercloudServicesDeployment_Step4]:
> CREATE_FAILED Error:
> resources.ControllerOvercloudServicesDeployment_Step4.resources[0]:
> Deployment to server failed: deploy_status_code: Deployment exited with
> non-zero status code: 6
> 2016-06-29 12:42:43
> [overcloud-ControllerNodesPostDeployment-2r4tlv5icaxk]: CREATE_FAILED
> Resource CREATE failed: Error:
> resources.ControllerOvercloudServicesDeployment_Step4.resources[0]:
> Deployment to server failed: deploy_status_code: Deployment exited with
> non-zero status code: 6
> 2016-06-29 12:42:44 [ControllerNodesPostDeployment]: CREATE_FAILED
> Error:
> resources.ControllerNodesPostDeployment.resources.ControllerOvercloudServicesDeployment_Step4.resources[0]:
> Deployment to server failed: deploy_status_code: Deployment exited with
> non-zero status code: 6
> 2016-06-29 12:42:44 [2]: SIGNAL_COMPLETE Unknown
> 2016-06-29 12:42:45 [2]: SIGNAL_COMPLETE Unknown
> 2016-06-29 12:42:45 [2]: SIGNAL_COMPLETE Unknown
> 2016-06-29 12:42:46 [overcloud]: CREATE_FAILED Resource CREATE failed:
> Error:
> resources.ControllerNodesPostDeployment.resources.ControllerOvercloudServicesDeployment_Step4.resources[0]:
> Deployment to server failed: deploy_status_code: Deployment exited with
> non-zero status code: 6
> 2016-06-29 12:42:46 [2]: SIGNAL_COMPLETE Unknown
> 2016-06-29 12:42:47 [2]: SIGNAL_COMPLETE Unknown
> 2016-06-29 12:42:47 [ControllerDeployment]: SIGNAL_COMPLETE Unknown
> 2016-06-29 12:42:48 [NetworkDeployment]: SIGNAL_COMPLETE Unknown
> 2016-06-29 12:42:48 [2]: SIGNAL_COMPLETE Unknown
> Stack overcloud CREATE_FAILED
> Deployment failed:  Heat Stack create failed.
> + heat stack-list
> + grep -q CREATE_FAILED
> + deploy_status=1
> ++ heat resource-list --nested-depth 5 overcloud
> ++ grep FAILED
> ++ grep 'StructuredDeployment '
> ++ cut -d '|' -f3
> + for failed in '$(heat resource-list         --nested-depth 5
> overcloud | grep FAILED |
>         grep '\''StructuredDeployment '\'' | cut -d '\''|'\'' -f3)'
> + heat deployment-show 655c77fc-6a78-4cca-b4b7-a153a3f4ad52
> + for failed in '$(heat resource-list         --nested-depth 5
> overcloud | grep FAILED |
>         grep '\''StructuredDeployment '\'' | cut -d '\''|'\'' -f3)'
> + heat deployment-show 1fe5153c-e017-4ee5-823a-3d1524430c1d
> + for failed in '$(heat resource-list         --nested-depth 5
> overcloud | grep FAILED |
>         grep '\''StructuredDeployment '\'' | cut -d '\''|'\'' -f3)'
> + heat deployment-show bf6f25f4-d812-41e9-a7a8-122de619a624
> + exit 1
> 
> *****************************
> Troubleshooting steps :-
> *****************************
> 
> [stack at undercloud ~]$ . stackrc
> [stack at undercloud ~]$  heat resource-list overcloud | grep
> ControllerNodesPost
> | ControllerNodesPostDeployment             |
> f1d6a474-c946-46bf-ab0c-2fdaeb55d0b3          |
> OS::TripleO::ControllerPostDeployment             | CREATE_FAILED   |
> 2016-06-29T12:11:21 |
> 
> 
> [stack at undercloud ~]$ heat stack-list -n | grep "^|
> f1d6a474-c946-46bf-ab0c-2fdaeb55d0b3"
> | f1d6a474-c946-46bf-ab0c-2fdaeb55d0b3 |
> overcloud-ControllerNodesPostDeployment-2r4tlv5icaxk                                                         
> | CREATE_FAILED   | 2016-06-29T12:31:11 | None         |
> 17f82f6e-e0ca-44c6-9058-de82c00d4f79 |
> 
> 
> 
> [stack at undercloud ~]$ heat event-list -m
> f1d6a474-c946-46bf-ab0c-2fdaeb55d0b3
> overcloud-ControllerNodesPostDeployment-2r4tlv5icaxk
> 
> +------------------------------------------------------+--------------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+--------------------+---------------------+
> | resource_name                                        |
> id                                   |
> resource_status_reason                                                                                                                                                                            
> | resource_status    | event_time          |
> +------------------------------------------------------+--------------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+--------------------+---------------------+
> | overcloud-ControllerNodesPostDeployment-2r4tlv5icaxk |
> 10ec0cf9-b3c9-4191-9966-3f4d47f27e2a | Stack CREATE started   
> . . . . . . . . . . . . . . . . .
> Step1,2,3 succeeded
> . . . . . . . . . . . . . . . . .
>                                                                                                                                                                        
> | CREATE_IN_PROGRESS | 2016-06-29T12:31:14 |
> | ControllerPuppetConfig                               |
> a2a1df33-5106-425c-b16d-8d2df709b19f | state
> changed                                                                                                                                                                                                                                                                    
> | CREATE_COMPLETE    | 2016-06-29T12:35:02 |
> | ControllerOvercloudServicesDeployment_Step4          |
> 1e151333-4de5-4e7b-907c-ea0f42d31a47 | state
> changed                                                                                                                                                                                     
> | CREATE_IN_PROGRESS | 2016-06-29T12:35:03 |
> | ControllerOvercloudServicesDeployment_Step4          |
> 7bf36334-3d92-4554-b6c0-41294a072ab6 | Error:
> resources.ControllerOvercloudServicesDeployment_Step4.resources[0]:
> Deployment to server failed: deploy_status_code: Deployment exited with
> non-zero status code: 6                         | CREATE_FAILED      |
> 2016-06-29T12:42:42 |
> | overcloud-ControllerNodesPostDeployment-2r4tlv5icaxk
>  | e72fb6f4-c2aa-4fe8-9bd1-5f5ad152685c | Resource CREATE failed:
> Error:
> resources.ControllerOvercloudServicesDeployment_Step4.resources[0]:
> Deployment to server failed: deploy_status_code: Deployment exited with
> non-zero status code: 6 | CREATE_FAILED      | 2016-06-29T12:42:43 |
> +------------------------------------------------------+--------------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+--------------------+---------------------+
> 
> [stack at undercloud ~]$ heat stack-show
> overcloud-ControllerNodesPostDeployment-2r4tlv5icaxk | grep
> NodeConfigIdentifiers
> |                       |   "NodeConfigIdentifiers":
> "{u'deployment_identifier': 1467202276, u'controller_config': {u'1':
> u'os-apply-config deployment 796df02a-7550-414b-a084-8b591a13e6db
> completed,Root CA cert injection not enabled.,TLS not enabled.,None,',
> u'0': u'os-apply-config deployment 613ec889-d852-470a-8e4c-6e243e1d2033
> completed,Root CA cert injection not enabled.,TLS not enabled.,None,',
> u'2': u'os-apply-config deployment c8b099d0-3af4-4ba0-a056-a0ce60f40e2d
> completed,Root CA cert injection not enabled.,TLS not enabled.,None,'},
> u'allnodes_extra': u'none'}" |
> 
> However, when stack creating crashed update wouldn't help.
> 
> [stack at undercloud ~]$ heat stack-update -x
> overcloud-ControllerNodesPostDeployment-2r4tlv5icaxk   -e update_env.yaml
> ERROR: PATCH update to non-COMPLETE stack is not supported.
> 
> DUE TO :-
> 
> [stack at undercloud ~]$ heat stack-list
> +--------------------------------------+------------+---------------+---------------------+--------------+
> | id                                   | stack_name | stack_status  |
> creation_time       | updated_time |
> +--------------------------------------+------------+---------------+---------------------+--------------+
> | 17f82f6e-e0ca-44c6-9058-de82c00d4f79 | overcloud  | CREATE_FAILED |
> 2016-06-29T12:11:20 | None         |
> +--------------------------------------+------------+---------------+---------------------+------
> 
> 
> Complete error file `heat deployment-show
> 655c77fc-6a78-4cca-b4b7-a153a3f4ad52` is  attached a gzip archive.
> 
> 
> Thanks.
> 
> Boris.
> 
> 
> 
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> 

The failure occurred during the post-deployment, which means that the
initial deployment succeeded, but then the steps that are done to the
completed overcloud failed.

This is most commonly attributable to network problems between the
Undercloud and the Overcloud Public API. The Undercloud needs to reach
the Public API in order to do some of the post-configuration steps. If
this API isn't reachable, you end up with the error you saw above.

You can test this connectivity by pinging the Public API VIP from the
Undercloud. Starting with the failed deployment, run "neutron
port-list" against the Underlcloud and look for the IP on the port
named "public_virtual_ip". You should be able to ping this address from
the Undercloud. If you can't reach that IP, then you need to check the
connectivity/routing between the Undercloud and the External network on
the Overcloud.

-- 
Dan Sneddon         |  Principal OpenStack Engineer
dsneddon at redhat.com |  redhat.com/openstack
650.254.4025        |  dsneddon:irc   @dxs:twitter




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